How do I activate the foam shield from the control?
I filled the bottle and placed it in the toilet, but it’s not dispensing the foam. How do I get it to work ?
Hello, my toilet stop auto closing the lid and auto flushing. I tried the Power and then seat until I hear 2 beeps but it won’t auto close the lid or auto flush. Please help.
Hi, Yes, you can press and hold the side knob of toilet to flush when out of power. You can refer to the Introduction to Toilet button functions in the user manual.
Hi. How to activate the automatic flush when toilet is used by male (pee) only. I mean off seat. The manual says press seat . 1 beep for turn it off and 2 beep for turning on , but when I press seat the cover and seat open without any beep .
Thank you.
First, Press the “POWER” button to enter the setting mode. At this time, the screen will not display.
Second, Press the Seat button on the remote, 1 beep to turn off, 2 beeps to turn on.
Third, Press the “POWER” button again to successfully set it up.
Hi,
1,you can check whether the angle valve is fully open.
2,check the water inlet pipes for any kinks or bends.
3,check the water pressure in your home is enough or not.
4, pour a bucket of water about 6 liters into the toilet and see if it has siphon effect. If not, it is possible that the drain pipe is clogged. Use a tool to unclog it.
Or, you can refer to this video. https://www.youtube.com/watch?v=rIVHTjaCEL0&list=PLeRdRP-zfdE4TVtc6LvgfhxAwBzLdJOBS&index=7
In voice command after
doing: “ First, you say Hello Toilet, after it responds I AM Here, and then you say Open the Voice. This can turn on the voice identification,” how do you activate commands for toilet to perform. It is not working when ask it to close lid, open lid or flush.
You need to say Hello toilet to wake up the toilet before saying commands. For example, You want to open the lid, you need to say Hello toilet, after it responds, you say Open the lid.
where do you place the deodorizer (scent) ? Foam tablets go into the bottle, but where do I put the little scent (fresh air)? Also they are not listed in the sales, where do I buy refills? Nothing in the manuals that I can find about deodorizier.
Hi, Yes, you can press and hold the side knob of toilet to flush when out of power. You can refer to the Introduction to Toilet button functions in the user manual.
Hi, you can take it off and then reinstall it. Press hard to make it closer to the led lights below. If still dim, please contact our service team through e-mail or WhatsApp.
How do I activate the foam shield from the control?
I filled the bottle and placed it in the toilet, but it’s not dispensing the foam. How do I get it to work ?
Thank you
Hi,you need to turn on the pre-wetting function and auto foam function. You can follow these two videos:
https://www.youtube.com/watch?v=Wrbpmj2Zm3E&list=PLeRdRP-zfdE5mffg3G-nkUROOiwtXWqjd&index=3
https://www.youtube.com/watch?v=rrDzhsPmIvY&list=PLeRdRP-zfdE5mffg3G-nkUROOiwtXWqjd&index=4
Hello, my toilet stop auto closing the lid and auto flushing. I tried the Power and then seat until I hear 2 beeps but it won’t auto close the lid or auto flush. Please help.
Hi, we sent you two emails and you can check your mailbox. Looking forward to your reply.
Hello, does this toilet work when the power is out? If so how do I do it.
Hi, Yes, you can press and hold the side knob of toilet to flush when out of power. You can refer to the Introduction to Toilet button functions in the user manual.
Hi. How to activate the automatic flush when toilet is used by male (pee) only. I mean off seat. The manual says press seat . 1 beep for turn it off and 2 beep for turning on , but when I press seat the cover and seat open without any beep .
Thank you.
Hi, you can follow this video to turn on the auto flush function. https://www.youtube.com/watch?v=86_p0NSCx8Y&list=PLeRdRP-zfdE5mffg3G-nkUROOiwtXWqjd&index=6
First, Press the “POWER” button to enter the setting mode. At this time, the screen will not display.
Second, Press the Seat button on the remote, 1 beep to turn off, 2 beeps to turn on.
Third, Press the “POWER” button again to successfully set it up.
Controller seems to not be working. I have changed batteries but the toilet is not responding to any of the functions
Please advise
You can try pairing the remote with toilet. Rotate the side knob clockwise till hearing a beep sound, and immediately long press the Stop button on the remote until hearing a long beep.
You can follow this video. https://www.youtube.com/watch?v=Mz9ODkBv9fk&list=PLeRdRP-zfdE5mffg3G-nkUROOiwtXWqjd&index=1
Nice, that worked
Thanks for the help
The toilet is not siphoning when flushed. The fleshing is weak.
How do you check the pulse valve? Is it accessible?
You can follow the troubleshooting 9 in the user manual.
Or, refer to this video: https://www.youtube.com/watch?v=rIVHTjaCEL0&list=PLeRdRP-zfdE4TVtc6LvgfhxAwBzLdJOBS&index=7
Hi,
1,you can check whether the angle valve is fully open.
2,check the water inlet pipes for any kinks or bends.
3,check the water pressure in your home is enough or not.
4, pour a bucket of water about 6 liters into the toilet and see if it has siphon effect. If not, it is possible that the drain pipe is clogged. Use a tool to unclog it.
Or, you can refer to this video. https://www.youtube.com/watch?v=rIVHTjaCEL0&list=PLeRdRP-zfdE4TVtc6LvgfhxAwBzLdJOBS&index=7
In voice command, what and how to “turn on notification first?”
First, you say Hello Toilet, after it responds I’M Here, and then you say Open the Voice. This can turn on the identification.
First, you say Hello Toilet, after it responds I AM Here, and then you say Open the Voice. This can turn on the voice identification.
Please advise on where I need to install the tablet for the foam shield
Hi, put 2-3 pieces of foam tablets into the bottle that came with the toilet, then connect the bottle to the foam tube. After installation, you need to turn on the Pre-wetting function and auto foam shield function. After setting, you need to activate the foam function for a few times and then the foam will come out. You can see the setting steps in the user manual.
https://www.youtube.com/watch?v=M77Wy49G5uM&list=PLeRdRP-zfdE5115ZRucAzIK1Q1OVtVgNv&index=5
https://www.youtube.com/watch?v=a_3SYM9cXrg&list=PLeRdRP-zfdE5115ZRucAzIK1Q1OVtVgNv&index=4
In voice command after
doing: “ First, you say Hello Toilet, after it responds I AM Here, and then you say Open the Voice. This can turn on the voice identification,” how do you activate commands for toilet to perform. It is not working when ask it to close lid, open lid or flush.
You need to say Hello toilet to wake up the toilet before saying commands. For example, You want to open the lid, you need to say Hello toilet, after it responds, you say Open the lid.
I just installed czbidet toilet, I’m looking for model number all over, I didn’t see it, please tell me where is it located?
You can find it in your order information or you can tell us your order number and we can check and tell you the toilet model.
where do you place the deodorizer (scent) ? Foam tablets go into the bottle, but where do I put the little scent (fresh air)? Also they are not listed in the sales, where do I buy refills? Nothing in the manuals that I can find about deodorizier.
Hi, the deodorizer should be put into the slot underneath the screen cover. You can refer to this video. https://www.youtube.com/watch?v=rw6hvj1NhHM&list=PLeRdRP-zfdE5115ZRucAzIK1Q1OVtVgNv&index=16
You can buy the foam tablets and scent on our website. Shop page. https://czbidet.com/index.php/product/splashproof-toilet-cleaning-agent-powerful-deodorizing-antibacterial-foam-cleaner-suitable-for-home-and-single-pump-toilets/
Hello, does this toilet work when the power is out? If so how do I do it
Hi, Yes, you can press and hold the side knob of toilet to flush when out of power. You can refer to the Introduction to Toilet button functions in the user manual.
How do you make the display lights brighter? They are very dim
Hi, you can take it off and then reinstall it. Press hard to make it closer to the led lights below. If still dim, please contact our service team through e-mail or WhatsApp.